Shipping Policy

Thank you for shopping with us! Below are the details of our shipping policy:
If have question please contact with our hello@toybabi.com

Processing Time

  1. Orders are processed within 1–3 business days after payment confirmation.
  2. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

  1. Standard Shipping: 7–15 business days (depending on destination).
    * United Kingdom, United States, Germany, France, Germany, Canada, Australia
  2. Express Shipping: 3–10 business days (available at checkout for an additional fee).
    * United Kingdom, United States, Germany, France, Germany, Canada, Australia
  3. Internation Worldwide: 7-30 business days
    * (Other Country)

Shipping Fees

  1. Standard shipping is free on all orders when you sign up with your email to our mailing list.
  2. Express shipping fees are calculated at checkout.

Order Tracking

  1. Once your order has shipped, you will receive an email with tracking information.
  2. You can track your package directly through the carrier’s website or our website.

Customs & Duties

  1. International orders may be subject to customs duties or import taxes.
  2. Customers are responsible for paying any applicable fees imposed by their local authorities.

Delays

  1. Shipping times are estimates and may vary due to customs clearance, weather, or carrier delays.
  2. We are not responsible for delays beyond our control but will do our best to assist you.
  3. If your delivery is delayed, please do not rush to leave feedback or take any action. Instead, kindly contact us. We sincerely apologize, will expedite your case, and provide you with a discount voucher as compensation.

Contact form